Serta iComfortPro Mattress Review

Product Description

If you’ve been searching for a new mattress online, chances are you’ve come across Serta’s mattress line.

Today I’ll be reviewing a standout mattress from its iComfort Collection- the all new iComfortPro mattress. You’ll be impressed with the advanced design and built of this mattress. Built entirely of foam and latex it offers cooling features, a responsive feel, and comes with multiple customizable firmness levels.

You may prefer a plush, firm, or pillow-top feel and Serta iComfortPro does not disappoint. With its multiple firmness settings Serta truly lives up to its standards in crafting mattresses for a variety of sleeping positions.

In this review, I’ll detail into iComfortPro mattress’s construction and performance. Time and again I’ll bring in the features that make it unique to help you decide whether it’s the right mattress for you.

Curious about Serta’s other offerings? Don’t miss checking out my Serta iComfort mattress review, also part of this innovative lineup.

Short on time? Scroll down to my Q&A session for a quick mattress review!

Q1. What is unique about iComfortPro mattress? Does it provide superior cooling, comfort, back support, and pressure relief?

Let’s start with iComfortPro’s uniqueness in terms of pressure relief, cooling, and comfort features.

I. Cooling

• This mattress features Serta’s CoolFeel™ Pro Fabric. The fabric has a cool-to-the-touch surface that keeps you comfortable throughout the night.
• Its graphite-infused latex foam helps disperse heat away from your body, providing a cooler sleeping environment even during warmer nights.
• Natural latex has a breathable nature. This makes the mattress’s foam breathable, allowing proper airflow. Further, it reduces heat buildup and keeps you sweat-free.

II. Comfort

• Multiple firmness options—Firm, Plush, and Plush Pillow Top—let you choose the level of comfort that suits your body and sleep style.
• The True Response™ Latex Foam delivers a responsive and buoyant feel, gently cradling your body for restorative comfort.
• With layers of latex foam, iComfortPro balances softness and support, ensuring your body feels cushioned without sinking too deep.

III. Back Support

• How well does it support your lower back? iComfortPro’s 5 ZoneResponse™ Design targets your body’s specific pressure points, offering customized support to your back, hips, shoulders, and legs.
• By promoting better spinal alignment, it reduces strain on your lower back, making it especially beneficial for stomach and back sleepers.
• The responsive foam construction adapts to your natural posture, ensuring your body is supported in every sleep position.

IV. Pressure Relief

• The 100% naturally-derived latex foam contours to your body’s curves, distributing weight evenly and alleviating pressure on sensitive areas like the shoulders and hips.
• Its responsiveness prevents discomfort by adapting to your movements, making it ideal for anyone experiencing joint pain or stiffness.
• The plush layers in softer variants provide extra cushioning, while firmer options offer relief for those needing robust support.

Q2. How firm is iComfortPro mattresses?

This Serta mattress series provides a versatile range of firmness levels, measured on the industry-standard firmness scale of 1 to 10.

Here I’ve sectioned each level of firmness to explain how well it suits specific sleeping styles.

Level 1 Firmness Options

1. Extra Firm (Firmness Rating: 8–9)

• Provides a hard, supportive surface with minimal sinkage.
• Optimal for back or stomach sleepers who seek a supportive mattress.

2. Medium (Firmness Rating: 5–6)

• Balances firmness and cushioning, to offer a moderate feel that’s suitable for most sleeping styles.
• I find this well-suiting all combination sleepers who shift positions during the night.

Level 2 Firmness Options

1. Firm (Firmness Rating: 7–8)

• Offers strong support with a slightly softer surface than Level 1 Extra Firm.
• Designed for back and stomach sleepers who prefer a supportive feel without excessive hardness.

2. Plush (Firmness Rating: 4–5)

• Provides a soft, cradling feel while maintaining adequate support for the spine.
• Decent cushioning and support for side sleepers who need extra pressure relief at the shoulders.
• Plush Pillow Top (Firmness Rating: 2–3)
• This is the softest option in Level 2. This mattress comes with a luxurious, pillowy surface that feels like you’re sleeping on a cloud.
• Reliable option for side sleepers and anyone who loves an ultra-cushioned experience.

Level 3 Firmness Options

1. Firm (Firmness Rating: 7–8)

• Similar to Level 2 Firm but with added thickness (14” profile), providing enhanced durability and support.

2. Plush (Firmness Rating: 4–5)

• Offers a deeper cushioning experience compared to Level 2, with a slightly thicker 15” profile.

3. Plush Pillow Top (Firmness Rating: 2–3)

• The softest and thickest option across the iComfortPro range, featuring a luxurious 16” profile for an ultra-cushioned, enveloping sleep experience.

With a diversified range of firmness levels, Serta’s iComfortPro series caters to all preferences. From firm, supportive options for back and stomach sleepers to soft, cradling options for side sleepers the bed comes with multiple firmness and feel levels.

Q3. How thick is iComfortPro mattress?

iComfortPro series has mattresses with varied thicknesses tailored to different comfort levels and preferences.

Here’s my overview of the thickness options across the 3 levels:

I. Level 1 Thickness Profile: 10”–12”

• Designed for a streamlined yet supportive sleep experience.
• Meant for individuals who prefer a more compact mattress without compromising on comfort and support.

II. Thickness Profile of Level 2 Mattress: 13”–15”

• Firm and Plush options: 13” profile for a balanced comfort and support layer.
• Plush Pillow Top: Features a luxurious 15” profile with additional cushioning for enhanced softness.
• These mattresses offer more robust comfort layers, making it ideal if you want a slightly thicker mattress.

III. Level 3 Thickness Profile: 14”–16”

• This mattress’s firm option has a 14” profile, providing solid support with enhanced durability.
• The Plush mattress is 15” deep providing a cradling feel.
• Plush Pillow Top: The thickest option at 16”, designed for a cloud-like sleeping experience with maximum cushioning.

Q4. Is iComfortPro mattress Safe?

Yes, I find that Serta’s iComfortPro mattress has a strong emphasis on safety, ensuring a healthy sleep experience.

Here’s why I can trust its safety:

1. CertiPUR-US® Certified

• The foams used in the iComfortPro mattresses are CertiPUR-US® certified, which means they are rigorously tested and proven to be free from harmful chemicals such as formaldehyde, ozone depleters, PBDEs, and heavy metals like mercury and lead.
• This certification guarantees low VOC (Volatile Organic Compound) emissions, ensuring indoor air quality remains safe and clean.

2. Naturally-Derived Materials

• Its True Response™ Latex Foam used in these mattresses is crafted from 100% rubber tree sap, with no fillers or synthetic additives.
• This naturally-derived material not only enhances durability but also minimizes exposure to synthetic chemicals, making it a safer choice for sensitive individuals.

3. Responsibly Crafted

• Each mattress is designed and assembled in the USA under strict quality control guidelines.
• Serta commits to sustainable and responsible production. This ensures safe, ethical manufacturing processes.

4. Allergen and Chemical-Free Design

• Its naturally breathable latex foam resists allergens like dust mites and mold, contributing to a healthier sleep environment.
• The CoolFeel™ Pro Fabric and graphite-infused latex foam are designed without harmful chemical treatments, further ensuring user safety.

5. Care Recommendations for Long-Term Safety

• To maintain the mattress’s health and lifespan, Serta recommends using a mattress protector to safeguard against stains and spills.
• Avoid applying liquids or chemicals directly to the mattress to prevent premature breakdown or damage.

Q5. What sizes are available for iComfortPro mattresses?

iComfortPro series is available in multiple sizes to suit various preferences and bedroom setups.

Here’s my detailed breakdown of all the mattress sizes and their dimensions:

1. Twin XL

• Dimensions: 79.5″ long x 39″ wide x 11.5″ high
• Ideal for single sleepers who need extra length, such as taller individuals or growing teenagers.

2. Queen

• Size Dimensions: 79.5″ long x 60″ wide x 11.5″ high
• I’d say it’s a versatile size for couples or individuals who prefer more space. It balances room usage and sleeping comfort effectively.

3. King

• Mattress Dimensions: 79.5″ long x 76″ wide x 15″ high
• Offers maximum sleeping space, ideal for couples who enjoy extra room or those who share the bed with kids or pets.

How to Choose the Right Size For Yourself?

• For solo sleepers or guest rooms: Twin XL
• Couples or spacious master bedrooms: Queen or King

With all these options Serta ensures that its iComfortPro series caters to a wide range of needs. There’s a mattress variant aligned to your room size, from compact spaces to luxurious, roomy setups.

Q6. Briefly discuss iComfortPro Mattress’s policy on shipping, delivery, risk-free trial, and warranty.

In this section of the mattress review I’ve provided a brief overview of iComfortPro’s policies regarding shipping, delivery, risk-free trial, and warranty.

This is a particularly important section with details on trail period and return policies. So, if you’re planning to invest on a new mattress, don’t miss out.

1. Shipping and Delivery

• iComfortPro mattresses are shipped using reliable and secure methods to ensure they arrive safely at your door.
• Delivery times typically range from 2 to 4 weeks after placing an order, with RXO Logistics coordinating the schedule.
• After your purchase, RXO will contact you within 1 week to set up a convenient delivery date and time.

2. Risk-Free Trial

• These mattresses come with a 120-Day In-Home Trial.
• You can sleep on the mattress for a minimum of 30 days to allow your body to adjust.
• If the mattress doesn’t meet your expectations, simply contact Serta within the 120-day period, and they’ll help coordinate a return or exchange.

3. Warranty

• Serta’s iComfortPro mattress is covered by a 10-year limited warranty.
• This warranty protects your mattress against manufacturing defects and issues related to craftsmanship, ensuring the mattress retains its quality over time.
• If you notice any issues, be sure to contact Serta’s customer support service at the earliest possible date to resolve your problem.

Pros & Cons

Pros:

• Offers responsive latex foam and a range of firmness options for tailored sleep comfort.
• Features CoolFeel™ Pro fabric and graphite-infused latex foam to maintain a cool sleeping surface.
• Its 5-zone support system promotes proper alignment, ideal for all sleep positions.
• Naturally derived latex foam provides relief by conforming to your body’s contours.
• High-quality materials ensure long-lasting performance and comfort.
• Serta’s 120-day in-home trial allows you to test the mattress with no pressure.
• Comes with a 10-year limited warranty, covering manufacturing defects.

Cons:

• The mattress can be heavy, making it challenging to move it alone.
• Currently, shipping is not available to Alaska and Hawaii.

Firmness

I’ve discussed this in short a while ago. Now, let me get into the details of this mattress’s firmness.

Serta’s iComfortPro mattress offers a range of 5 firmness options to suit varied sleep preferences and your body types.

Whether you prefer a firm, supportive feel or a plush, cushioned surface, you can select the right level of comfort for your needs.

1. Extra Firm – Ideal for those who need a solid, supportive surface, especially beneficial for stomach and back sleepers.
2. Firm – Offers a balance of support and comfort, providing a firmer feel without compromising on softness, great for back and stomach sleepers.
3. Medium – Provides a balanced, all-around comfortable feel, suitable for most sleeping positions, offering moderate support with a slight softness.
4. Plush – Cradles your body in cushiony softness, making it a good choice for side sleepers who need extra pressure relief around the shoulders and hips.
5. Plush Pillow Top – A really soft, cloud-like top layer with a plush feel, designed to deliver an enhanced level of comfort and luxury for side sleepers or those who prefer extra cushioning.

These options are there so that you can find the right fit for your sleeping style.

Material & Construction

Q1. What are the unique technology, design, and materials used in the construction of iComfortPro mattress?

iComfortPro mattress combines innovative technologies and high-quality materials to offer exceptional comfort, support, and cooling.

Today, I’ll be focusing on the Queen-size mattress, which comes in Level 2 and Level 3 options. This mattress provides a responsive and cooling sleep experience.

• Level 2 – iComfortPro™ Ambrose (Queen Size)

This level offers up to 13” of professional-grade latex foam, with added graphite-infused latex for advanced cooling and responsive comfort.

iComfortPro Queen Size (Level 2)

1. 1^st Layer: Temperature Control

CoolFeel™ Pro System keeps the mattress cool throughout the night, ensuring a comfortable, temperature-regulated sleep experience. The fabric is designed to feel cool to the touch, making it ideal for those who sleep warm.

2. 2^nd Layer: Pressure Relief

Graphite-infused latex foam enhances heat distribution and provides targeted pressure relief, helping to alleviate discomfort in sensitive areas like the shoulders and hips.

3. 3^rd Layer: Responsive Comfort

The mattress features naturally-derived True Response Latex Foam, which offers long-lasting comfort and responsiveness. This foam conforms to your body’s contours, ensuring your body gets the support it needs while maintaining a comfortable sleep surface.

4. 4^th Layer: Zoned Support

Its 5 ZoneResponse Design provides targeted support in key areas (head, shoulders, back, hips, and legs). This promotes better spinal alignment, especially if you’re a side sleeper or a back sleeper.

• Level 3 – iComfortPro™ Kingston (Queen Size)

Its Queen Level 3 mattress comes with up to 16” of professional-grade latex foam, featuring similar advanced cooling and pressure relief technologies but with more enhanced thickness and added comfort.

Queen Size iComfortPro Mattress (Level 3)

1. 1^st Layer: Temperature Control

Similar to Level 2, its CoolFeel™ Pro System also plays a key role in keeping the mattress surface cool, providing optimal temperature regulation throughout the night for a refreshing sleep experience.

2. 2^nd Layer: Pressure Relief

Graphite-infused latex foam is used here too, promoting both pressure relief and improved heat distribution. This helps reduce tossing and turning by relieving pressure points.

3. 3^rd Layer: Responsive Comfort

With True Response Latex Foam, the mattress adapts to your body, offering an ideal combination of support and softness for a restful sleep.

4. 4^th Layer: Zoned Support

With its 5 ZoneResponse Design, it continues to provide targeted support, enhancing spinal alignment, and making sure the mattress supports the natural curvature of your body, especially for sleepers with back or joint pain.

Rating

Repositioning

Q1. How would you rate iComfortPro mattress from a repositioning & responsiveness perspective? 

Repositioning & Responsiveness

What is Meant by a Mattress’s Responsiveness?

A mattress’s responsiveness refers to how quickly and effectively it adjusts to your movements and body weight changes. It measures how well the mattress bounces back after pressure is applied or removed.

• High responsiveness: Makes it easier to switch positions during sleep without feeling stuck, often found in latex or hybrid mattresses.
• Low responsiveness: Feels slower to adapt, typically associated with memory foam, which contours deeply and takes time to regain shape.

Responsive mattresses are ideal for combination sleepers or anyone who moves frequently during the night, ensuring comfort and support with every position change.

How Responsive is Serta’s iComfortPro Mattress?

iComfortPro mattress offers responsiveness and ease of movement, making it suitable for sleepers who frequently change positions during the night.

Here’s why I consider this as a responsive mattress.

1. Naturally-Derived Latex Foam

The mattress is crafted with True Response Latex Foam, known for its high elasticity and quick recovery. Unlike memory foam, which can feel slow and restrictive, latex foam responds instantly to body movements, allowing effortless repositioning.

2. Supportive Design for All Sleep Styles

The inclusion of a 5-ZoneResponse Design provides balanced support, especially for back and stomach sleepers, ensuring the mattress adjusts to your movements without creating pressure points. Side sleepers also benefit from its adaptability, as the foam conforms to curves without sagging.

3. Firmness Options for Tailored Responsiveness

With 5 firmness options (Extra Firm, Firm, Medium, Plush, and Plush Pillow Top), the mattress caters to varying levels of bounce and response. Firmer models offer quicker rebound, while plush versions balance responsiveness with a softer feel.

4. Enhanced Edge Support

The reinforced edges minimize sinking during movements near the periphery, ensuring consistent responsiveness across the mattress surface.

Comfort, Back Support, Pressure Relief

Q2. How would you rate Serta iComfortPro mattress for providing comfort and pressure relief to sleepers? 

Comfort & Pressure Relief

With its responsive latex (breathable) foam, and multiple levels of firmness, iComfortPro delivers a good amount of pressure relief to all your pressure zones.

Here’s my review of its pressure relief and comfort features.

Pressure Relief Abilities

1. Graphite-Infused Latex Foam: Enhances pressure relief by distributing weight evenly and reducing stress on joints, shoulders, and hips.
2. Zoned Support System: A 5-zone design ensures targeted support for critical areas like the lower back and shoulders, preventing pressure build-up.

Serta iComfortPro’s Comfort Level

1. Responsive Latex Foam: Naturally derived latex conforms to your body’s shape, offering tailored comfort for all sleeping positions.
2. Multiple Firmness Options: Available in Extra Firm, Firm, Medium, Plush, and Plush Pillow Top to suit individual preferences.
3. Tailored Comfort Across Levels

• Level 2 Options: Ideal for sleepers seeking medium to plush comfort with optimal spinal alignment and cushioning.
• It’s Level 3 Comfort: Perfect for those wanting luxurious plushness with added pressure relief for sensitive areas.

Why is iComfortPro Mattress Ideal for Side Sleepers?

The mattress’s ability to cradle your body while maintaining support makes it especially comfortable for side sleepers or those who change positions frequently.

Cooling & Temperature Control

Q3. How would you rate the cooling and overall temperature control characteristics of iComfortPro mattress?

I find that our iComfortPro mattress delivers a decent degree of cooling. This is why I’d recommend it for hot sleepers.

Here’s my explanation on how its cooling features stand out. Read on.

1. CoolFeel™ Pro System

This mattress incorporates the CoolFeel™ Pro fabric, designed to maintain a consistently cool surface throughout the night. This advanced fabric is not only breathable but also cool to the touch, ensuring uninterrupted, sweat-free sleep.

2. Graphite-Infused Latex Foam

Adding graphite particles to the latex foam significantly enhances heat dispersion. This layer pulls heat away from the body, regulating temperature effectively and keeping the mattress cool even during warmer nights.

3. Naturally-Derived Latex Foam

Latex foam itself is known for its natural breathability and responsiveness. Unlike memory foam that traps heat, latex foam promotes airflow, complementing the other cooling technologies in the mattress.

4. Ventilated Design

The mattress layers are constructed with ventilation in mind, allowing air to circulate freely and preventing the buildup of heat or moisture.

iComfortPro mattress is tailored to deliver an optimal sleeping experience for those who prioritize temperature control without compromising on comfort and support.

Motion Isolation and Sharing a Bed

Q4. Does iComfortPro mattress provide reasonable motion isolation when sharing a bed with others?

Yes. Well, iComfortPro mattress is an all-foam mattress. Thus, it offers a reliable degree of motion isolation, making it a suitable choice for couples.

Here’s why it provides effective motion isolation.

1. Latex Foam Layers

The naturally derived latex foam absorbs movement efficiently, preventing disturbances when your partner moves during the night.

2. Graphite-Infused Foam

The inclusion of graphite-infused latex foam not only enhances cooling but also minimizes vibrations caused by motion transfer.

3. Supportive Zoned Design

The 5-zone support system ensures that movements in one area of the mattress don’t ripple across to other zones, maintaining undisturbed sleep for both partners.

Firmness Variants to Reduce Bounce

Firmer options like Extra Firm and Firm significantly reduce motion transfer due to their denser foam construction. Plush and Plush Pillow Top options offer slightly more cushioning but still effectively isolate motion.

Edge Support

Q5. How would you rate the edge support of iComfortPro mattresses?

This Serta mattress is made with quality materials and has a thoughtful design.

Here’s my analysis on its edge-support.

1. Reinforced Perimeter

iComfortPro series incorporates reinforced edge systems that provide consistent support across the entire mattress surface, preventing sagging or collapsing near the edges.

2. Latex Foam Durability

The naturally derived latex foam used in the construction is dense and durable, maintaining its shape and support even at the edges.

3. Firmness Levels and Edge Stability

Firmer options like Extra Firm and Firm offer superior edge stability, making them ideal for individuals who frequently sit or sleep near the edges.

Plush and Plush Pillow Top options, while softer, still provide reasonable edge support due to the multi-layered construction.

4. 5-Zone Support Design

Its 5-zone system distributes weight evenly, ensuring edge areas are as supportive as the center.

So, now you know everything about iComfortPro’s edge support feature. Let me move on to the next section – the one about sleeping position and how a mattress should align with your sleeping style.

Recommendation based on sleeping style

When choosing the right mattress, your sleeping position plays a crucial role in determining the level of support and comfort you need.

There are 3 primary sleeping positions as discussed below.

1. Side Sleeping Position

I’ve noticed that this is one of the most common sleeping position. It requires a mattress that provides excellent pressure relief for the shoulders and hips to prevent discomfort.

iComfortPro mattress for Side Sleepers

• Plush and Plush Pillow Top options in the iComfortPro series are ideal for side sleepers.
• These models cradle your body’s curves, alleviating pressure on the hips and shoulders while maintaining proper spinal alignment.
• The responsive latex foam and 5-zone support system ensure even weight distribution for a restful sleep.

2. Stomach Sleeping Position

Stomach sleepers require a mattress that offers firmer support to keep their spine aligned and prevent sinking into the mattress.

Key Features iComfortPro mattress for Stomach Sleepers

• Extra Firm and Firm options in the iComfortPro range provide the support necessary for stomach sleepers.
• These firmness levels ensure proper alignment of the neck and lower back, reducing the risk of strain or discomfort.
• The CoolFeel™ Pro fabric adds a refreshing touch, preventing overheating for stomach sleepers who prefer a cool surface.

3. Back Sleeping Position

If you’re a back sleepers then your body needs a balance of cushioning and support to maintain the natural curvature of your spine.

iComfortPro mattress for Back Sleepers

• Medium and Firm variants are well-suited for back sleepers.
• The graphite-infused latex foam provides contouring support for the lower back, while the 5-zone support system ensures even weight distribution.
• This combination promotes healthy spinal alignment and relieves pressure in critical areas.

In essence, I found that Serta’s iComfortPro mattress is a top contender as it meets the needs of sleepers with diverse sleeping preferences.

As discussed earlier, its latex all-foam layers provide cooling alongside tailored firmness options, 5-zone support and durability.

So, whether you’re a side sleeper seeking plush pressure relief, a stomach sleeper who needs a balance of contouring and firm support, or a back sleeper who needs balanced cushioning, iComfortPro delivers.

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Price

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